The Boston Marathon Bombing and the manhunt that followed taught social media users and legacy media that breaking news is not about being first, but it is about being right.

Even Twitter users started to question the reliability of stories during last week’s events.

@ironjanitor 19 Apr Ill go ahead and start the #conflictingstories #bostonmanhunt

@sarah_hinds76 13h Repulsed by every major news outlet. Where can I find the police scanner? #BostonManhunt #watertown

The Boston Marathon bombing has taught legacy media that they cannot compete with crowd source reporting. Legacy media needs to learn to work in tandem with social media and to create more factual stories rather than reactionary stories. Not everyone who tweets reports the news– they are transmitters of information. Everyone who has a smartphone allows people to become instant recorders of events. People can take pictures, record videos, Tweet, and post to Facebook.

Legacy media organizations have smartphone applications that allow citizens to upload their pictures and videos to their newsroom. Many people at the Boston Marathon did not set out to become journalists. They became accidental journalists who just happened to be at the right place at the wrong time to gather information. In most circumstances, a news reporter would most likely have arrived after the news event happened. We get present information instead of past information.

What happened between social media and legacy media is an interesting case study that will allow researchers to understand how we can create a better relationship between social media users and the legacy media to bring factual stories to a reactionary world.

As the Christian Science Monitor writes:

Now the media just need to be more careful about making those calls. After all, most tweeters and texters do not consider themselves journalists, but rather part of a community of people sharing important news. So the news media need to remind itself “to be more careful, and that being right is more important than being first,” says Janet Johnson, (clinical) assistant professor of emerging media and communications at the University of Texas at Dallas.

New media has raised new questions, she says via e-mail: “How can social media and legacy media work together to create a more factual story for the general public? How can police use social media as a tool to help identify criminals quickly? How can we educate the public on social media literacy in times of tragedy?”

While the tools are new and the methods viral, these questions are merely fresh incarnations of challenges that have existed for years. Richard Jewell was falsely accused of the Centennial Olympic Park bombing in Atlanta in 1996, and former Labor Secretary was acquitted in a fraud case in 1987.

“After being exonerated, Donovan rhetorically asked reporters, ‘Where do I go to get my reputation back?’ ” says Len Shyles, a professor of communication at Villanova University in Philadelphia, in an e-mail. “Churchill said it well: A lie travels around the globe before the truth gets its pants on.”

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Binders Full of Tweets: Changing the Ritual of Campaigns

by Dr. Janet Johnson on October 21, 2012

I was asked recently if I thought Twitter was hurting the campaign more than helping. Instead of hurting or helping, I think social media is changing the four year ritual we are all accustomed to.

Since the Republican debates, I have been live tweeting. Live tweeting is fun, but I have found that using social media during the debates, I haven’t been listening as closely to the candidates. I have been reading the tweets of others.

The chaos that ensues when a candidate misspeaks changes the focus of the debate instantly. In 2008, I did not tweet the debates. I listened and watched without social media. Fast forward to 2012 and I have my iPad out and I am monitoring and participating in my Twitter and Facebook feeds.

Spinning out of Control

We always accuse the media of spinning a story, but recently I noticed the American public is as much to blame as the media. Take for example the recent statement Romney made about hiring women and how he was given binders full of women.

Below is the CNN video of Romney’s remarks.

CNN Reported:

The “binders full of women” reference prompted a huge response on social media, becoming the third-fastest rising Google search during the debate and getting a Twitter hashtag, a series of memes on Tumblr and a Facebook page with more than 8,000 members by Thursday morning.

 

After the comment about “Binders full of women,” social media went crazy. One woman started a Tumblr blog seconds after the comment was made, which started instantly collecting Internet Memes.

Below is the CNN video of the woman discussing why she started the Tumblr blog.

The Twittersphere took advantage of the “binders full of women” and comments were made within seconds of when Romney said the now infamous line. The #Bindersfullofwomen tweets are still going strong almost a week later.


Beliefs and Rituals

Twitter allows us to move past the media conglomerates who rehash election coverage over and over. The media narratives are essentially the same, just different characters saying the lines. The power of the press usually can try to instill and confirm beliefs and agendas onto the American public. As an audience we need to be mindful of the press’s intentions.

W. Lance Bennett in his book News: The Politics of Illusion explains:

The goal is to make sure that our beliefs do not stand as a wall against reality. Beliefs are most useful when they help us engage constructively in the ongoing solution of social problems…Escaping our current political dilemmas requires the will to challenge existing political beliefs, and there is no better way to challenge beliefs than by resisting the daily temptation to look to the news for confirmation of what we already hold to be true about the world. (271)

We don’t need news to confirm what we already know about the world. When people, especially women, heard “binders full of women” the rhetorical impact of those four words was a narrative and image women have been fighting against for centuries.

The rhetorical implication of the image of women in binders created a backlash that the Romney campaign did not want or need. The initial reaction was that women do not want to be KEPT, or why would Romney have to search harder to find qualified women than he did for qualified men?  And, the list of meanings attached to that statement goes on and on.  Although Romney meant his “binders full of women” statement as what it was, a head hunting search, the image of that statement became a negative sentiment among some women voters, which changed the focus of the debate. Does anyone remember the rest of the debate? Probably not, because if you were tweeting or watching any social media feeds, you were bombarded with “binders full of women” memes.

We expect to hear certain issues during the debates, but it’s a new phenomenon to have instant public sentiment about the presidential debates. These public sentiments, like “binders full of women” can change the norms of campaign strategies and the norms on which the electorate follows and supports a campaign.

Bruce E. Gronbeck explains in his article “The Functions of Presidential Campaigning”:

Both as individuals and as a society we possess a series of expectations concerning how candidates ought to communicate, when and where they ought to say what…. We even know our ritual well enough to be able to process non-explicit messages (the “meaning” generated by someone campaigning in shirtsleeves instead of three-piece suits)… Because we know the “rules”–legal and traditional–we are drawn into at least intellectual if not physical participation. (414)

The ritual of campaigning is changing, especially political involvement. We have arm-chair political pundits who tweet, facebook, blog, create memes, and repost articles on sites like Reddit. Political involvement has moved past working the phone banks, knocking on doors, and even attending rallies. Now, candidates rely on Facebook comments, tweets, retweets, and making sure their supporters take advantage of a rhetorical gaffe during the debate.

This election we will find out how much Twitter will help or hurt the campaign. The chaos that erupts when a candidate misspeaks can mislead the public opinion down a path of distraction. Twitter has become about reaction rather than discussion. We will have to decide when reaction is too much reaction. We are lucky to be able to speak freely about issues and criticize our political candidates, but as an electorate we need to start listening to help define our own reality and not others.

Overall, we will soon find out how Twitter will emerge as a political ritual when a nation gathers for what I predict as one of the the largest election night watch parties in the history of a presidential election.

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Twitter Research in the 2012 United States Presidential Election

October 21, 2012

Professor Evaluates Importance, Strategy of Twitter in Elections (via PR Newswire) DALLAS, Oct. 16, 2012 /PRNewswire-USNewswire/ — Running for president in the digital age has brought a new requirement to the job: knowing how to work the Twittersphere. That is the analysis of Dr. Janet Johnson, who teaches in the Emerging Media and Communications (EMAC) program at [...]

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The New Yard Sign: Liking Cragg’s or Markell’s Facebook Campaign Page

August 19, 2012

The state of Delaware is not only voting for President of The United States but also Governor of Delaware. The candidates for Governor are Democrat incumbent Jack Markell and Republican candidate Jeff Cragg. They both have Facebook pages, but how can Republican candidate Jeff Cragg create a more effective Facebook presence? As I said in [...]

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The failed media consumer: How #NBC does not consider the Olympic audience #NBCfail

July 30, 2012

First, NBC did a horrible job on not streaming a live version of the Olympic opening ceremonies. What did America get? A bad version of British History one could find on Wikipedia, oh no, wait, Wikipedia might actually have been a better information resource for Matt and Meredith as they tried to comment on the [...]

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Please take my survey about the 2012 United States Presidential Candidates’ Facebook Pages

July 21, 2012

Please take my survey about the 2012 United States Presidential Candidates' Facebook Pages: This web-based survey examines your views about Mitt Romney’s and President Barack Obama’s Facebook pages. Participants are not required to be registered Facebook users since each candidate’s Facebook pages are public. All responses to the survey are anonymous and confidential. You must [...]

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Twitter As Public Opinion

June 18, 2012

I forgot to post my famous tweet during one of the Republican presidential debates. I forget which debate exactly, since there were so many of them. I took video of the event. My tweet appears at the bottom of the screen at about :30-:34 seconds in. Look for @janetnews scroll by! They kept scrolling my [...]

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The Infographic 2012 U.S. Presidential Campaign

June 10, 2012

As I was analyzing Mitt Romney tweets for a research paper, I noticed something that I didn’t notice in the 2008 election–Infographics. GOP candidate Mitt Romney had a lot of infographics on his web site–so does President Barack Obama. Here is President Obama’s take on Job Creation– Here is Romney’s infographic about Obama’s presidency: The [...]

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The Real Politicians of the Republican Party–How Politics has become Reality Television

November 14, 2011

Have you noticed ALL the Republican Debates? Have you noticed ALL the Republican wannabe Presidential candidates look tired? Have you noticed the media honing in on the Reality television aspect instead of WHAT the candidates are actually saying? For example, when a Real Housewife of whatever city turns over a table, or husband commits suicide, [...]

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The Rhetorical Situation: Newt Gingrich seized an opportunity while Mitt Romney bickered

October 22, 2011

While Mitt Romney, Rick Perry, Rick Santorum and Herman Cain all attacked each other at the GOP Debate on CNN, Newt Gingrich was the one who emerged as the most presidential with his non-attack tactics. I was surprised that  Romney and Perry did not put on the boxing gloves and go at it.  Newt Gingrich [...]

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